Never, Ever Use Rhino Engines!!!!
We just had the worst experience ever with Rhino Engines! Ordered a 5.7 350 longblock - 4 bolt main from them 2 weeks ago. As stated on website and emphasized by sales rep, shipping should have been 2 to 3 days - yeah, right! Just arrived today - and it's a 305 2 bolt. During this time, we've made about 10 calls to them asking where it was, was there a problem, explained we were moving out of state in a week, etc. and instead of "customer service" as it is so inappropriately called, Tim at Rhino was repeatedly rude and condescending, as well as lying. Told that the delay was due to having to have the engine built after order was placed, then shipped from Texas. When it arrived today, the engine (the WRONG engine) had the final inspection slip conveniently included, covered in a thick coat of dust, with the inspection date of July 2007!!! We of course called again and were met with defiance and disrespect, and Tim refused to let us speak to anyone else. In all of the calls, we only ever spoke to either Brian (sales) or Tim (supposedly customer service). Now, it appears, from all we know, that these are just two guys working out of their basement, tracking down other engines under the false pretenses of being an actual legitimate business. If anyone has any contact info or further ways to get a hold of anyone there, I'd love to hear about it.