I've used Reliable twice. They were very professional and the trailer was so clean you could almost eat off the floor. They don't put your vehicle in the trailer, tow it to some intermediate location, drop it off and leave it there for several days before someone else comes and picks it up. They guys that picked up the cars were the same ones that drove them to me. In both cases, it was a husband and wife team who enjoyed traveling around the country. I highly recommend them.