Not so great vendor experience…so far

[bigmuddy]

Agreed...

 

[armynavy17]

Glad to hear it all worked out. At the very least the vender received valuable feedback on their packaging process and customer service representatives. I'm sure they'll provide the necessary training to prevent this from happening in the future.

A key takeaway from all this is whenever talking with someone on the phone, if you don't like their answer hang up and call again. Hopefully you'll get someone different with a better answer. This is especially true with government agencies!

 

[thegreatjustino]

(not sure how to link the persons post in a reply).

Either click "reply" and edit as needed, or you can simply highlight the text you want to quote and a "reply" box will pop up. Click the pop up box and it will quote just the text you highlighted.

 

[stupidboy]

I love it when a problem gets resolved without anyone getting hurt.