broncoparts4u.com

[Old Timer]

Stay Away

I'd spent quite a few $,$$$ with Dan (was the biggest hassle / mistake I’ve ever made). When the order originally arrived the items were so damaged the shipping company wouldn’t even drop it off. When I contacted Dan – he said it wasn’t his fault and told me to contact the delivery company. After going back on forth for a few months he finally agreed to resend my order (after talking with his corporate attorney).

I offered to pay for additional shipping insurance on the second delivery - but Dan said he’d take care of it. The delivery arrived. Guess what - the items were just as bad this time. Again I called Dan – this time it took him almost two months to return my calls. Guess what – when I finally tracked him down again he said he wasn’t responsible.

Now I understand things happen – but as a business order you need to step up and resolve issues before things get out of hand. I notice you already placed your order – stay on top of it and keep a record of all your correspondence. If anyone would be interested in seeing pictures drop me a line.

 

[LTL4life]

I havent order from them as of yet. I did finally recieve a reply to my email. Sunday was the last bronco drive for awhile, weather is getting nasty. I have plenty of time to decide where i will spend my money on parts.

 

[greatguy57078]

I was there back in October also. Seeing where they came from a small steel building to the larger facility that they are in now is amazing. They went from a father/son nights and weekends to a fulltime (13 employees?) company almost overnight...in my eyes anyways. Pretty damn impressive.

They do axles, trannys, efi conversions, transfer case rebuilds, and even just about any custom axle you can think of. They even started doing their own upostrophy.

I have my '68 halfcab there being restored right now. It has been hard to get ahold of Dan down there. They were doing 23 restorations last count (including mine). It is a growing company no doubt, and they are a little ways aways from having everything they need in place just yet I think.

They are about 60 miles away from me straight south. If I had it my way I would be there answering the phones and taking orders myself...well on Saturdays and Sundays. Haha! They are pretty new yet and up to the (_!_)s in restorations. I am not a patient man myself, but I have learned that calling around lunchtime forwards to Dan's cell phone! ;D

 

[wheelsblank27]

Well, I pulled the trigger on a small order. The $ was right... I ws told by his wife(i think). Will ship today... I really want to drive my bronco to the first day of work!

 

[wheelsblank27]

Got my part today, last thing needed for auto swap. Good $ ,Fast . Good peeps! And Picked up my phone call to answer a shipping question.

 

[jw0747]

I'd spent quite a few $,$$$ with Dan (was the biggest hassle / mistake I’ve ever made). When the order originally arrived the items were so damaged the shipping company wouldn’t even drop it off. When I contacted Dan – he said it wasn’t his fault and told me to contact the delivery company. After going back on forth for a few months he finally agreed to resend my order (after talking with his corporate attorney).

I offered to pay for additional shipping insurance on the second delivery - but Dan said he’d take care of it. The delivery arrived. Guess what - the items were just as bad this time. Again I called Dan – this time it took him almost two months to return my calls. Guess what – when I finally tracked him down again he said he wasn’t responsible.

Now I understand things happen – but as a business order you need to step up and resolve issues before things get out of hand. I notice you already placed your order – stay on top of it and keep a record of all your correspondence. If anyone would be interested in seeing pictures drop me a line.

still trying to figure out why this would be his fault. can't see him boxing up damaged parts and shipping them. how would a shipping company know the parts were damaged if they were in a box unless they damaged them. for him to make the order good after it was damaged in shipping tells me he's a damned good man.

 

[ILikeBond]

have bought parts from them. ordered online and they came quickly and were as described on web site. would definitely buy from them again.

+1 fwiw...