Great customer Service from Toms Broncos

[adam@ST]

I don't post up much here, but I just wanted to share my experience with Toms Broncos. Most people only talk about the bad, but I had a small issue with an order from Toms, and they took care of the issue in a very timely and professional manner.
McKinzzie was on top of this, and even called me, when I dropped the ball and didn't return his call. Thanks Toms, I still have 2 more builds after this one. You will have my business, Adam@SpankinTime Performance.

 

[00gyrhed]

Always been my experience with Tom's.

 

[relm4x4]

Always great service from TBP!!

 

[Numberfool]

Completely agree. Tom's has been fantastic to me.

 

[thegreatjustino]

Tom's is my #2 parts house because of their great service. Wildhorses is just a few miles away, so they have to be #1

 

[mnido]

I agree. TOMS has been great for me ! I work with Jason..he is excellent !

 

[powers4680]

I have a different story bought bikni

 

[powers4680]

I bought a bikini top 2 years ago and a plastic fastener broke on it call to buy a replacement part they asked me how long i had it i told them. They said if it was only one year they would send a new one at shipping cost but since 2 years old they could not and also said they do not sell that part offered no help to find the part i needed.

 

[sprdv1]

Tom's is great to work with!!! Nothing but great experiences with them so far here..

 

[00gyrhed]

2 years

I bought a bikini top 2 years ago and a plastic fastener broke on it call to buy a replacement part they asked me how long i had it i told them. They said if it was only one year they would send a new one at shipping cost but since 2 years old they could not and also said they do not sell that part offered no help to find the part i needed.

A cheap plastic parts fails after two years what did you expect?

Oh by the way I just tied slip knot in mine, works better than the plastic and no one notices.

 

[powers4680]

I expect after paying 150 that it last more than two years. I found metal ones online and had them sowed in.