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JB Custom Fabrication is awesome!

Johnnyb

Contributor
Sr. Member
Joined
Nov 19, 2001
Messages
804
Loc.
Flagstaff
Howdy, I wanted to relate a story about awesome service I got from JB Fab.

Couple of weeks ago I ordered a Dana 20 rebuild along with the custom JB Fab shift rails. I immediately got a call back from Jon @JB Fab letting me know that the adjustable detents were included with the shift rails so I had over ordered. He credited me right away and shipped the order the same day.

I got started within a couple of days of receiving the rebuild kit but then got waylaid by other projects. When it came time to install the bearings on my front drive output shaft, I discovered I have somewhat of a non-standard shaft and the bearings did not fit.

I emailed Jon (yesterday) and he informed me that in the early seventies there were some of these non-standard front outputs but he had the bearings and would ship them.

I certainly didn't expect overnight but what do you know, they arrived today, and now the transfer case is assembled!

What awesome service! I certainly recommend JB Fab!

-John
 

ngsd

Contributor
Bronco Guru
Joined
Mar 2, 2019
Messages
2,543
yes, nothing but positive interactions every time I deal with him. Great guy
 

nvrstuk

Contributor
Just a Bronco driver for over 50 yrs!
Joined
Jul 31, 2001
Messages
8,844
I've been preaching this for decades! :)

Hard to beat Jon & Rhonda's service. They go out of their way to put the customer first. Great people.
 

bronco italiano

Contributor
Bronco Guru
Joined
Feb 1, 2004
Messages
1,983
If JB has a product I need and others offer similar, I always go JB. Has outstanding service like WH.
 
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