Xfactor, you may have just gone about it wrong. The only fault I can see that you had was not telling that muffler shop owner to take their Sh!t back out and install what YOU wanted, not what he wanted. You don't care if they like or dislike a single exhaust, their job was to install what you wanted.
You can see by my last post that I think Chuck and his tribe are the salt of the Bronco world. I believe that anytime that anyone says anything about Chuck and company people will come out of the wood work to see what's being said about Chuch and his kidlets. I have dealt with Chuck on everything from sells, to returns (yes me too), to wheelin, to you name it. He has ALWAYS been at the top of the latter in dealing with everyone. You, like most of us, know that Chuck is, above all else, a square shooter. Otherwise, he wouldn't have refunded you money in that situation. Take it for what it's worth, "Most everyone involved with Broncos has dealt with Chuck and BCB and we are very protective of him and his reputation" I know you didn't say anything bad against BCB, it's just that it appeared that you used the product as an example to have another build something like it. As I said to start your only fault was not telling the Muffler man to get his crap out and put the BCB in like you asked in the first place. Enough said.