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Kudos to Wild horses but not to Jeff's!!!

T-Bird

Full Member
Joined
Apr 12, 2015
Messages
938
Loc.
East TN
I had placed an order to them last week totaling $1500. and then yesterday I got an email showing a $20. rebate back on orders placed this week.
I called them and sure enough Jeremy offered it to me on my next order. The reason I wanted to post this is they didn't have to do this , but they go above and beyond for customer satisfaction. On April 27th I did the same thing with Jeff'e Bronco Graveyard, before I even received my order they offered 10% off on internet orders. I called them to get a complete different story from their salesman...Nope, you ordered two days two soon!
I have learned two things here.
1) always wait till they announce their sales
2) "Don't order any more from Jeff's

P.S. I hate to call out bad on a Vendor, I would bet Jeff doesn't know how his customer service is handled by employees.
 
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T-Bird

T-Bird

Full Member
Joined
Apr 12, 2015
Messages
938
Loc.
East TN
Sorry I got tore up typing this out... But mostly want to Thank Jeremy at Wild horses,
 

cs_88

Bronco Guru
Joined
Jul 28, 2005
Messages
1,321
I’ve had nothing but good experiences with both Jeff’s and Wild Horses.
 
OP
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T-Bird

T-Bird

Full Member
Joined
Apr 12, 2015
Messages
938
Loc.
East TN
I should of said I will only order from Jeff’s if Wild Horse does not have what I need.
I had always got good service from Jeff before and have spent about $2k since the first of the year. The good thing for Wild Horses is I have 2 more Broncos to do after the 77.
I have also had great service from Tom’s... so far!
 

1strodeo

Contributor
Squirrel Watcher
Joined
Sep 15, 2016
Messages
3,599
Loc.
Wisconsin
I had placed an order to them last week totaling $1500. and then yesterday I got an email showing a $20. rebate back on orders placed this week.
I called them and sure enough Jeremy offered it to me on my next order. The reason I wanted to post this is they didn't have to do this , but they go above and beyond for customer satisfaction. On April 27th I did the same thing with Jeff'e Bronco Graveyard, before I even received my order they offered 10% off on internet orders. I called them to get a complete different story from their salesman...Nope, you ordered two days two soon!
I have learned two things here.
1) always wait till they announce their sales
2) "Don't order any more from Jeff's

P.S. I hate to call out bad on a Vendor, I would bet Jeff doesn't know how his customer service is handled by employees.

Just stick with lesson #1, no reason to bash a vendor just because they didn't go out of their way to fix your mistake, just my .02
 

5001craig

Contributor
Bronco Guru
Joined
Nov 3, 2013
Messages
1,180
I agree. WH is top-notch. Jeff's...not in the same league.

And I know nothing about an ord.
 

englewoodcowboy

Lick Creek Restorations
Joined
Jul 25, 2010
Messages
4,200
Just stick with lesson #1, no reason to bash a vendor just because they didn't go out of their way to fix your mistake, just my .02

This could not be any truer! I don't mind vendor bashing when they make a mistake but when they don't honor a new sale to prior purchases is not on them. Jeff's as well as WH have always treated me right. Iv'e had issues that did not get resolved the way I hoped with both of them but I don't hold a grudge to a specific issue. They make the rules to their sales, no different at Ford when you go in 2 days after a discount has ended and they wont honor it because a new discount is around the corner, that's just the way it is. If they didn't set timeframes then is it really a sale after all?
 

bronco loco

It never ends
Joined
Nov 12, 2005
Messages
2,734
Loc.
Long Island New York
What I like about WH is that they will match the 10% off offer by BGY if you ask them. I have purchased a couple of items. Wish there was a satellite WH in the East Coast.
 

bronkenn

Contributor
Bronco Guy
Joined
Apr 27, 2017
Messages
2,688
Loc.
Southeast Ohio
I am always a day late and a dollar short. Buy something big and it comes on sale the next day. You get used to it after 61 years.
 
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