- Joined
- Dec 4, 2012
- Messages
- 223
I hate to bring up another a sore topic that has been brought up before, but I feel I need to in case someone hasn't see the previous posts.
I ordered a custom dash from BC Broncos on 9/3/2018. My card was charged for the full amount of 9/5/2018. I have called and emailed multiple times since then and have received ZERO response. This is an absolute joke. I work in business software. Both back office accounting, sales, purchasing, inventory, and front end ecommerce. Failing to provide basic updates and managing open orders is unacceptable these days. It's not hard. You just have to actually care about customers.
I have given a decent amount of business to BC Broncos in the past. Small parts, 4x4x2 steering kit, etc... I hate to say it because I really like a lot of their custom parts, but I won't be giving them any more business. Especially not when we have companies by Tom's, Duff's, and Wild Horses that run their business with customer service in mind.
I ordered a custom dash from BC Broncos on 9/3/2018. My card was charged for the full amount of 9/5/2018. I have called and emailed multiple times since then and have received ZERO response. This is an absolute joke. I work in business software. Both back office accounting, sales, purchasing, inventory, and front end ecommerce. Failing to provide basic updates and managing open orders is unacceptable these days. It's not hard. You just have to actually care about customers.
I have given a decent amount of business to BC Broncos in the past. Small parts, 4x4x2 steering kit, etc... I hate to say it because I really like a lot of their custom parts, but I won't be giving them any more business. Especially not when we have companies by Tom's, Duff's, and Wild Horses that run their business with customer service in mind.