I realize allot of folks have had great experiences with Ruff Stuff over the years, iI myself have bought thousands of dollars worth of parts, supplies and more from them. However, this recent order, its a small order, spring perches, set of weld on caliper brackets and a few threaded weld washers was placed on Dec 29. I have been strung along ever since. At first it was the same as Bronco Italiano - waiting for "their supplier" and supposed to be in this Tuesday, that was two weeks in.. then they completely stopped communicating until I received a form letter (email) stating they are having supply issues and delays, that was almost two weeks ago..
no update, no option - ie. "we will ship you what we have and refund what we don't", nothing - 6 weeks in.
I will be calling again today - and sourcing my parts or having them made elsewhere.
This isn't specfic to bronco parts by the way - I know several builders who have stopped doing business with RuffStuff due to excessive delays, months on end.
This is the second time they have done this to me, the previous order - about a year ago took 5 weeks and several emails to get things shipped.. "we forgot"
