Tom's Bronco Parts has great customer service

[shamu]

Short story, I am working on a customers rig whom bought the complete disc brake kit from Tom's . The proportioning valve was leaking bad inner cone in the front disc port. Chatted with them about the problem and they are sending me a new part at N/C.
That is some greatness there.
And yes I am the WH band wagon guy. LOL

 

[thegreatjustino]

Being here on the West Coast, I have dealt with WH and Tom's almost exclusively over the years. Love dealing with them both.

 

[half cab]

Got to spread it around Hopper...right

 

[miikee73]

Tom's was a hands on vendor at the Unevent this year,last year also. They handed out lots of freebies and numerous raffle prizes. I know they are the closest vendor to the event,but it's nice to see them get involved.
I received a spindle in my disc conversion that didn't get it's final turning to spec and they had another one at my house the next day.

 

[bronconut73]

TBP are good folk.

 

[shamu]

Got to spread it around Hopper...right

Especially since the customer bought parts and I was installing them. And Gene how have you been ???

 

[half cab]

Especially since the customer bought parts and I was installing them. And Gene how have you been ???

Happer n a 3 nutted rooster Damon ...y'all doing ok out on the new place?

 

[jmangi62]

Dealt with them too a couple of times & bought tons of parts from them and yes they are good people,

 

[shamu]

Happer n a 3 nutted rooster Damon ...y'all doing ok out on the new place?

Yep I love my new shop

 

[doghows72]

Agreed I head great dealings with Toms. I'm close enough I can order parts on Monday and they arrive on my door step on Tuesday. Next day no extra freight gotta love that.

 

[No Hay]

My last Bronco was nearly all James Duff as they were still in Washington at the time. When they moved to Tennessee, they went downhill fast, and I quit buying from them. This Bronco is using all TBP and WH, with very good results.

 

[Slednut10]

Tom's swapped out my leaking radiator recently and it was so nice not having to deal with any BS. They were great. I had the same experience with WH this year-my new reverse switch disintegrated while installing it in the bracket and they sent me a new one, again with no BS. I'm glad customer service is not completely dead!