Why do I always have problems with this Vendor

[blackbeauty]

Usually, 99% of the time, if a vendor's staff is rude or unhelpful on the telephone, it's a direct result of being treated rudely by the customer first.

I must be in the 1% because I have politely called one of the bronco vendors about my order and got the "what the hell are you calling me for, tone". For the record, I have never seen this vendor post on this board.
I am thankful that there are some Bronco vendors that really seem to care about what they are selling. I guess that is why I only buy from them.

 

[mcdobson]

Any customer service staff that returns rudeness form a frustrated customer with rudeness or anything else but helpfulness should be looking for a job somewhere else.

 

[22213evl]

Usually, 99% of the time, if a vendor's staff is rude or unhelpful on the telephone, it's a direct result of being treated rudely by the customer first.

so just because my 8th grade teacher said I was a leacherous little jerk I should be suspicious of all teachers?

 

[Mark]

so just because my 8th grade teacher said I was a leacherous little jerk I should be suspicious of all teachers?

I guess it depends if you were a leacherous little jerk.

 

[jw0747]

I try to settle my vendor problems, which so far are few, by phone. Any small company sized vendor who won't come to the phone and settle my complaint directly himself is a jerk and doesn't deserve any of my future business.

 

[Mark]

Well.. Any update?... did USPS deliver and what was the postmark date?

 

[markperry]

Well.. Any update?... did USPS deliver and what was the postmark date?

USPS never delivered the item....but UPS did wich supports the theory that the vendor lied to me about the courier service to get me off their back....I will never use them again:-X

 

[bax]

USPS never delivered the item....but UPS did wich supports the theory that the vendor lied to me about the courier service to get me off their back....I will never use them again:-X

Spill it, I want to know!!!

Or PM me.

 

[Mill KNOB]

USPS never delivered the item....but UPS did wich supports the theory that the vendor lied to me about the courier service to get me off their back....I will never use them again:-X

ME to ME to. Pm me. I am getting ready to older some stuff.....

 

[malonejy]

Inquiring minds want to know ;D

 

[bptommy]

please count me in as need to know...about to make a large order ....