Shout out to Toms's Bronco Parts

[demesauce]

I just want to publicly thank the guys over at Tom's Bronco Parts. Not that I have had any bad experiences with other Bronco parts retailers. So, I ordered a set of Fender flares from them way back in May and finally got around to installing them. But it turns out I was send 2 Front Driver's side flares and no Front Passenger's side flares. I called them up and told them the problem. They were very apologetic and said they'd ship out the missing piece right away and pay for shipping both ways.

Now I bet some of you are thinking that is nothing special, they're mistake in the first place. Well on the site it says to check your order right away to see if anything is missing/damaged. Well its been 5 months, most places would probably say "tough", its way past any sort of grace period.

So thank you guys. Great products, great prices and terrific customer service!!!

 

[half cab]

Always top shelf service here with me.

 

[broncoitis]

Same here! Can't say enough good things about Tom's Bronco Parts. I think all the vendors are really good but they are one of my favorites to deal with. ;D

 

[WASP1971]

I've already spent a couple grand at TBP and will be spending thousands more. Great service!

 

[BronCowie]

Oregon's finest, no doubt.

 

[sprdv1]

TBP's Rocks....

 

[rockg]

Very helpful as well and responded to all emails i have sent there way.

 

[Dbteak]

I also have to give high marks for Tom's. They have messed up on a couple of orders and had quick responses with absolutely no issues.

Doug

 

[joshnjulie1]

With a forum like this...could you imagine a company sellling similiar items with HORRIBLE customer service. They would not last with word of mouth (internet).

I too have enjoyed the customer service and ordering process with TBP's. I mainly use TBP's and WH's and each offer their positives and negatives, but I would not be anywhere near where I am in fixing up my EB without TBP's