needabronco
Bronco Guru
I usually stay out of these debacles, but why don't you act like an adult (assuming you are one) and call Duff's up and politely ask to speak to the manager, stay on the phone until you actually do. If you don't get the answer you want, the ask the manager to please get the owner, and work it out. If at that point you still feel like you have been so willfully wronged by the organization you speak so poorly of, then by all means fire away...
If you go through life expecting people to call you back immedietely every time you call, I can only gauruntee you will be sorely disappointed with your life. Everyone is busy and I hate to say it, but your NOT their best customer, so if they forget to call you back, theres probably a good reason as to why, they're not trying to specifically screw you over... Grow up and call them again...
Flaming them on a public forum and talking trash will not help you fix your specific problem nor will it get you very far with their customer service to be rude and or impatient. It will most likely help them to 'forget' to pick up 'line 3' to deal with the ranting a-hole. Trust me you don't have to be in customer service to know how this goes in life.
I do wish you good luck getting your situation worked out but I do personally feel your going about it the wrong way.
Yes I posted this twice...
If you go through life expecting people to call you back immedietely every time you call, I can only gauruntee you will be sorely disappointed with your life. Everyone is busy and I hate to say it, but your NOT their best customer, so if they forget to call you back, theres probably a good reason as to why, they're not trying to specifically screw you over... Grow up and call them again...
Flaming them on a public forum and talking trash will not help you fix your specific problem nor will it get you very far with their customer service to be rude and or impatient. It will most likely help them to 'forget' to pick up 'line 3' to deal with the ranting a-hole. Trust me you don't have to be in customer service to know how this goes in life.
I do wish you good luck getting your situation worked out but I do personally feel your going about it the wrong way.
Yes I posted this twice...