TERRIBLE service at BC Broncos

[bronco977]

I have never ordered any parts from Chuck, but after I saw his last replies, I will surely do so in the future. His integrity and class is readily apparent. Good job Chuck!

I have extrordinary good luck ordering all of my parts online, from WH, Duffs, JBG and West Coast Broncos. I have never had any problems....knock on wood. I just got a delivery from Jeff's and it was letter perfect. But just ask me about my dealings with Home Depot.........

 

[chuck]

All is well in broncoland? Good night all

 

[Skuzzlebutt]

Good night, sweet Prince.

 

[Broncosix]

CUSTOMER SERVICE….
"Our customers are revolting! They are demanding more for less. They want world class products and services. They want it all and they want it now. If we can't provide what they want, they will find some one who can. Customer loyalty is a myth formed in the mist of our distant past. We must be closer to our customers then ever. We must provide great customer service."

Organizations exceed customer expectations by focusing improvement efforts in three areas: customer friendly processes, employee commitment to customer service, and customer dialog according to Eberhard Scheuing in his book Creating Customers for Life. You must be excellent in all three areas to achieve excellent customer service.

 

[admin]

Since this thread is now on page 8 I think it's probably time to wind it down. If the parties directly involved still have comments about this please make them. Otherwise let's move on. All the non-related posts could keep this thing going on forever!

Thanks!