I contacted paypal about getting my money back from Rick and here is the e-mail they sent me. If enough of us file complaints, we may actually get our money back.
Dear Justin Ware,
Thank you for contacting PayPal, my name is Dana and I am happy to
assist you today.
We appreciate your concern about the activity on your account. While
the
vast majority of online transactions are completed without
complication,
fraudulent activity can occur. If you feel you have become a victim of
Internet Fraud, there is help available.
Below is a list of official government web resources to help you report
and learn about Internet Fraud.
1. Internet Fraud Complaint Center - http://www.ic3.gov
2. Federal Trade Commission -
http://www.ftc.gov/bcp/edu/microsites/idtheft/index.html
If a dispute is opened 45 calendar days or more after the initial
transaction, PayPal will not be able to investigate the dispute. We do,
however, encourage you to file a dispute as it will be noted in the
seller's account records.
To file a dispute, here's what you need to do:
1. Log in to your PayPal account at https://www.paypal.com/
2. Click the Resolution Center subtab.
3. Click "Report a Problem".
4. Select "Item dispute."
5. Enter the Transaction ID for the payment you are disputing,
click
"Select Transaction ID" and follow the prompts.
If it's still within 60 days of the initial transaction date and the
item was purchased on eBay, please contact eBay for further information
as you may be able to file a claim with eBay directly.
Please be advised that PayPal reserves the right to reopen any claim
for
investigation within 180 days if we receive multiple complaints about a
single seller. We will email you if this is the case.
We would recommend you to stay in contact with the seller in order to
find an amicable solution.
Learn how the dispute process works; review the step-by-step tutorial
in
the Resolution Center by clicking on Resolution Center tutorials.
For further information please refer to the User Agreement by clicking
'Legal Agreements' at the bottom of any PayPal page.
Thanks again for contacting us, and thank you for being part of the
PayPal community.
Sincerely,
Dana
PayPal Resolution Services
PayPal, an eBay Company
Dear Justin Ware,
Thank you for contacting PayPal, my name is Dana and I am happy to
assist you today.
We appreciate your concern about the activity on your account. While
the
vast majority of online transactions are completed without
complication,
fraudulent activity can occur. If you feel you have become a victim of
Internet Fraud, there is help available.
Below is a list of official government web resources to help you report
and learn about Internet Fraud.
1. Internet Fraud Complaint Center - http://www.ic3.gov
2. Federal Trade Commission -
http://www.ftc.gov/bcp/edu/microsites/idtheft/index.html
If a dispute is opened 45 calendar days or more after the initial
transaction, PayPal will not be able to investigate the dispute. We do,
however, encourage you to file a dispute as it will be noted in the
seller's account records.
To file a dispute, here's what you need to do:
1. Log in to your PayPal account at https://www.paypal.com/
2. Click the Resolution Center subtab.
3. Click "Report a Problem".
4. Select "Item dispute."
5. Enter the Transaction ID for the payment you are disputing,
click
"Select Transaction ID" and follow the prompts.
If it's still within 60 days of the initial transaction date and the
item was purchased on eBay, please contact eBay for further information
as you may be able to file a claim with eBay directly.
Please be advised that PayPal reserves the right to reopen any claim
for
investigation within 180 days if we receive multiple complaints about a
single seller. We will email you if this is the case.
We would recommend you to stay in contact with the seller in order to
find an amicable solution.
Learn how the dispute process works; review the step-by-step tutorial
in
the Resolution Center by clicking on Resolution Center tutorials.
For further information please refer to the User Agreement by clicking
'Legal Agreements' at the bottom of any PayPal page.
Thanks again for contacting us, and thank you for being part of the
PayPal community.
Sincerely,
Dana
PayPal Resolution Services
PayPal, an eBay Company
