66crawler
New Member
I just had the WORST experience with any vendor when dealing with BC Broncos. I ordered 3 items via their website. It took them 2 weeks to send me my items. I only received 2 of the items. I emailed twice before they were delivered asking for an update on when my order would ship with no response until the 3rd email.
After I received only 2 of the items, they called and left a message that the 3rd item price went up and that they needed to charge me more for this item and for shipping.
Now if you were running an honest business, wouldn't you honor you original price that I ordered from your online website and already processed the order for??
After discussing the virtues of bad business practices with the owner's wife, she came to the conclusion that she did not want to work with me on the price increase or extra shipping and that's just the way it is. So, I cancelled the order.
I've ordered thousands of dollars worth of Bronco parts from Jeff's, Duff, Bronco Hut and Wild Horses and had EXCELLENT business dealings with each one of these vendors. In most cases, these vendors were willing to bend over backwards to ensure great customer service. Unfortunately, I cannot say the same for BC Broncos. I will NEVER do business with this company again and I would warn others to stay away too.![Mad :mad: :mad:](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
After I received only 2 of the items, they called and left a message that the 3rd item price went up and that they needed to charge me more for this item and for shipping.
Now if you were running an honest business, wouldn't you honor you original price that I ordered from your online website and already processed the order for??
After discussing the virtues of bad business practices with the owner's wife, she came to the conclusion that she did not want to work with me on the price increase or extra shipping and that's just the way it is. So, I cancelled the order.
I've ordered thousands of dollars worth of Bronco parts from Jeff's, Duff, Bronco Hut and Wild Horses and had EXCELLENT business dealings with each one of these vendors. In most cases, these vendors were willing to bend over backwards to ensure great customer service. Unfortunately, I cannot say the same for BC Broncos. I will NEVER do business with this company again and I would warn others to stay away too.